Submitting a Complaint
At Dough & Co., we aim to provide the best possible customer experience. If you have a complaint regarding our products or services, please contact us by email at info@doughandco.nl.
To help us process your complaint efficiently, please include:
- Your name
- Order number (if applicable)
- A clear description of the issue
Response Time
We will confirm receipt of your complaint as soon as possible and aim to respond within 5 business days.
European Online Dispute Resolution Platform
Consumers within the European Union can also submit complaints through the European Commission’s Online Dispute Resolution platform:
EU Online Dispute Resolution Platform
Please note that Dough & Co. is a fictitious webshop created for educational purposes.